Refund policy

Exchange & Replacement Policy

Because our products are custom-made and 3D printed to order, we do not offer returns or refunds.

We do, however, offer exchanges or replacements for items that arrive broken, defective, damaged in transit, or incorrect.

Eligibility for Exchanges & Replacements

Requests must be submitted within 14 days of delivery.

Exchanges or replacements are accepted only for:

Items that arrive broken or structurally defective
Items damaged during shipping
Incorrect items sent in error

We do not offer exchanges or replacements for:

Normal manufacturing characteristics of 3D-printed products
(surface textures, layer lines, or minor variations)
Personal preference, fit, or appearance concerns
Custom or made-to-order items
Sale items or gift cards
Damage caused by misuse or improper handling

How to Request an Exchange or Replacement

To request an exchange or replacement, contact us at cam@anthemvisualskc.com within 14 days of receiving your order.

Please include:

Your order number
A description of the issue
Clear photos or videos showing the damage or defect

Requests must be approved before any item is returned. Items sent back without approval will not be accepted.

If approved, we will provide return instructions and, when applicable, a prepaid return shipping label.

Return Address:
1106 E 14th Street
Kearney, MO 64060

Damages and Issues

Please inspect your order upon delivery and notify us immediately if there is any damage, defect, or error. We will evaluate the issue and work to resolve it promptly.

European Union Customers

If your order is shipped to the European Union, you may have additional rights under applicable consumer protection laws. Where required by law, refunds may be provided.